Privacy Statement

Your privacy is important to us. This privacy statement explains the personal data Curify processes, how Curify processes it, and for what purposes.

Curify offers a Medicine as a Service concept including software and pharmaceutical formulation development as well as 3D printing for pharmacies. References to Curify products in this statement include Curify services, websites, apps, software, servers, and devices.

Please read the product-specific details in this privacy statement, which provide additional relevant information. This statement applies to the interactions Curify has with you and Curify products listed below, as well as other Curify products that display this statement.


Personal data we collect

Curify collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with Curify and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from third parties.

You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.

How we use personal data

Curify uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:

  • Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.

  • Improve and develop our products.

  • Personalize our products and make recommendations.

  • Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.

In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of two Curify products) or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.

Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, our automated methods include artificial intelligence (AI), which we think of as a set of technologies that enable computers to perceive, learn, reason, and assist in decision-making to solve problems in ways that are similar to what people do. To build, train, and improve the accuracy of our automated methods of processing (including AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made.

Reasons we share personal data

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with Curify-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Curify and its customers.

How to access and control your personal data

You can also make choices about the collection and use of your data by Curify. You can control your personal data that Curify has obtained, and exercise your data protection rights, by contacting Curify or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:

  • Control the use of your data for interest-based advertising from Curify by visiting our opt-out page

  • Choose whether you wish to receive promotional emails, SMS messages, telephone calls, and postal mail from Curify.

  • Access and clear some of your data through the Curify privacy dashboard

Not all personal data processed by Curify can be accessed or controlled via the tools above. If you want to access or control personal data processed by Curify that is not available via the tools above or directly through the Curify products you use, you can always contact Curify at the address in the Contact us section or by using our web form.

We provide aggregate metrics about user requests to exercise their data protection rights via the Curify privacy report.


Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.

We also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.

You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

Products provided by your organization—notice to end users

If you use a Curify product with an account provided by an organization you are affiliated with, such as your work or school account, that organization can:

  • Control and administer your Curify product and product account, including controlling privacy-related settings of the product or product account.

  • Access and process your data, including the interaction data, diagnostic data, and the contents of your communications and files associated with your Curify product and product accounts.

If you lose access to your work or school account (in event of change of employment, for example), you may lose access to products and the content associated with those products, including those you acquired on your own behalf, if you used your work or school account to sign in to such products.

Many Curify products are intended for use by organizations. If your organization provides you with access to Curify products, your use of the Curify products is subject to your organization's policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. When you use social features in Curify products, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the Curify product. Curify is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

When you use a Curify product provided by your organization, Curify’s processing of your personal data in connection with that product is governed by a contract between Curify and your organization. Curify processes your personal data to provide the product to your organization and you, and in some cases for Curify’s business operations related to providing the products. As mentioned above, if you have questions about Curify’s processing of your personal data in connection with providing products to your organization, please contact your organization. If you have questions about Curify’s business operations in connection with providing products to your organization as provided in the Product Terms, please contact Curify.

Curify account

With a Curify account, you can sign in to Curify products, as well as those of select Curify partners. Personal data associated with your Curify account includes credentials, name and contact data, payment data, device and usage data, your contacts, information about your activities, and your interests and favorites. Signing in to your Curify account enables personalization and consistent experiences across products and devices, permits you to use cloud data storage, allows you to make payments using payment instruments stored in your Curify account, and enables other features.

There are three types of Curify account:

  • When you create your own Curify account tied to your personal email address, we refer to that account as a personal Curify account.

  • When you or your organization (such as an employer or your school) create your Curify account tied to your email address provided by that organization, we refer to that account as a work or school account.

  • When you or your service provider (such as a cable or internet service provider) create your Curify account tied to your email address with your service provider’s domain, we refer to that account as a third-party account.

If you sign into a service offered by a third party with your Curify account, you will share with that third party the account data required by that service.

Collection of data from children

When a Curify product collects age, and there is an age in your jurisdiction under which parental consent or authorization is required to use the product, the product will either block users under that age or will ask them to provide consent or authorization from a parent or guardian before they can use it. We will not knowingly ask children under that age to provide more data than is required to provide for the product.

Once parental consent or authorization is granted, the child's account is treated much like any other account.

Parents or guardians can change or revoke the consent choices previously made, and review, edit, or request the deletion of the personal data of the children for whom they provided consent or authorization..

Other important privacy information

Below you will find additional privacy information, such as how we secure your data, where we process your data, and how long we retain your data. You can find more information on Curify and our commitment to protecting your privacy at

In the event of a conflict between this Curify privacy statement and the terms of any agreement(s) between a customer and Curify for Enterprise and Developer Products, the terms of those agreement(s) will control.

If any of the terms below are not defined in this Privacy Statement or the Product Terms, they have the definitions below.

General. When a customer tries, purchases, uses, or subscribes to Curify Products, or obtains support for or professional services with such products, Curify receives data from you and collects and generates data to provide the service (including improving, securing, and updating the service), conduct our business operations, and communicate with the customer. For example:

  • When a customer engages with a Curify sales representative, we collect the customer’s name and contact data, along with information about the customer’s organization, to support that engagement.

  • When a customer interacts with a Curify support professional, we collect device and usage data or error reports to diagnose and resolve problems.

  • When a customer pays for products, we collect contact and payment data to process the payment.

  • When Curify sends communications to a customer, we use data to personalize the content of the communication.

  • When a customer engages with Curify for professional services, we collect the name and contact data of the customer’s designated point of contact and use information provided by the customer to perform the services that the customer has requested.

Curify software

Curify software is a personalized computing environment that enables you to seamlessly roam and access services, preferences, and content across your computing devices from phones to tablets. Rather than residing as a static software program on your device, key components of Curify software are cloud-based, and both cloud and local elements of hem are updated regularly, providing you with the latest improvements and features. In order to provide this computing experience, we collect data about you, your device, and the way you use it. And because our software is personal to you, we give you choices about the personal data we collect and how we use it. Note that if your Curify device is managed by your organization (such as your employer), your organization may use centralized management tools provided by Curify or others to access and process your data and to control device settings (including privacy settings), device policies, software updates, data collection by us or the organization, or other aspects of your device. Additionally, your organization may use management tools provided by Curify or others to access and process your data from that device, including your interaction data, diagnostic data, and the contents of your communications and files.